Ice Maker and Freezer Repair in McKinney

Ice makers fail more than any other part of a refrigerator, and in Collin County they get used hard. Between the heat, the pool and summer entertaining, they run from May into October without a break, and the moderately hard water shortens the life of every valve and mold in them.

Problems we fix

• No ice: water inlet valve, frozen fill tube, ice maker module, control arm or sensor.
• Slow or small, hollow cubes: low water pressure, a clogged filter, or a weak inlet valve.
• Ice tastes or smells off: old filter, contaminated bin, or a mold issue in the chute.
• Leaking or ice clumping from a stuck fill valve or a bin that is not cooling evenly.
• Under-counter and built-in ice machines (Scotsman, U-Line, KitchenAid, Sub-Zero, GE Monogram) not cycling, not harvesting, or leaking.
• Chest and upright freezers not freezing, frosting heavily, or running constantly.
• Refrigerator freezer sections warm while the fresh food side is cold, or vice versa.

Water quality

Most of Collin County drinks North Texas Municipal Water District water, mostly out of Lavon Lake, and the district itself calls it moderately hard: Frisco's 2025 report shows the Wylie plant water at 96 to 200 ppm total hardness, roughly 6 to 12 grains, with alkalinity swinging from 44 to 138 ppm across the year, so inlet valves, screens, filters and ice maker molds scale up faster than the manufacturer expects. Filters should be changed every six months and more often where the water is hard; a clogged filter mimics a failed ice maker and is the first thing the technician checks.

Pricing

The service call in McKinney is $89 to $119, waived with the repair. Most ice maker repairs run $175 to $400 parts and labor. Built-in ice machine repairs are quoted after diagnosis.

A six-month-old filter is the first suspect when the ice stops, so check its date before anything else. Then call (972) 737-4856; ice maker calls in McKinney and across Collin County get the filter checked first.