Appliance repair for McKinney and Collin County
Collin County water comes out of Lavon Lake moderately hard, and the newest subdivisions from Celina to Princeton are full of builder packages coming off warranty. Refrigerators, washers, dryers, dishwashers and ovens, plus the Sub-Zero and Wolf built-ins of Frisco and Prosper, repaired at one flat price with the $89 to $119 service call folded in.
Based in McKinney. Frisco, Plano, Allen, Prosper and the rest of Collin County. Monday to Saturday, 7am to 7pm.
Get a fast quote
What gets repaired in McKinney and across Collin County
Refrigerator Repair
Not cooling, leaking, noisy or icing up. Same-day service on every major brand.
Washer Repair
Won't drain, won't spin, leaking, shaking or stuck on a cycle. Fixed on the first visit most of the time.
Dryer Repair
No heat, won't tumble, squealing, or two cycles to dry a load. Gas and electric.
Dishwasher Repair
Standing water, dishes still dirty, leaks, won't start. All brands including Bosch and KitchenAid.
Oven & Range Repair
Oven won't heat, burners won't light, temperature off, error codes. Gas, electric and induction.
Ice Maker & Freezer
No ice, slow ice, hollow or small cubes, freezer not freezing. Built-in and stand-alone units.
Luxury Brand Repair
Sub-Zero, Wolf, Viking, Thermador, Miele, Dacor, JennAir and Fisher & Paykel, serviced by technicians trained on them.
Where the Collin County calls come from
Tap water across most of Collin County comes from the North Texas Municipal Water District, mostly out of Lavon Lake, and the district calls it moderately hard, 96 to 200 ppm at the Wylie plant across the year, so the parts that touch water, inlet valves, screens, filters and ice maker molds, wear out ahead of schedule. The pattern on the bench is the same from Wylie to Anna. A dishwasher that was fine in April spots glasses by August as the hardness and alkalinity out of the Wylie plant swing with the season. An ice maker drops hollow cubes, then nothing. A washer inlet screen packs with scale years before the machine is old. Those are first-visit repairs, and the part is usually already on the truck.
Two kinds of kitchens
Collin County splits two ways: the production subdivisions in Melissa, Anna, Princeton and Celina came with the builder's standard appliance package, while Frisco, Plano, Prosper and west McKinney, where the median Prosper home is worth about $824,000 and Frisco closed 20 to 40 sales a month above a million dollars through 2025, are full of Sub-Zero, Wolf, Thermador and Miele appliances built into cabinetry that a generalist should not be pulling apart. On the production side the first question is warranty. A range or dishwasher in a Princeton, Anna or Melissa house under five years old is often still the manufacturer's to fix, and we say so before anyone pays for a service call. On the Frisco and Prosper side it is panel-ready refrigeration, 48-inch ranges and a second dishwasher, worked on by a technician trained on those brands at a service call of $149 to $199, folded into the repair.
Spring storms and the second control board
Texas logged more than 40 million lightning events in 2024, more than the next three states combined by Vaisala's count, and DFW Airport sits under a lightning warning about 64 hours a year, with North Texas severe weather peaking from March through May. A large share of the control board failures we see follow a spring storm or a power flicker, and a whole-house surge protector at the panel is cheaper than the second board.
Guard gates and property managers
Gated and guard-gated communities, HOA subdivisions and apartment communities are routine for us: we carry insurance certificates for the gate, check in with the guard at Starwood, Stonebriar Village and the gated sections of Stonebridge Ranch, schedule through property managers where that is how the home runs, and text an arrival window so nobody waits by the door. In a rental the landlord usually books the repair, so have the property manager call us.
What a visit costs
The service call is $89 to $119 and comes off the bill when you approve the repair. Most jobs in Collin County land between $175 and $450 with parts, and the price is set after the diagnosis, before a screw comes out. If the technician's advice is to replace, you pay the service call and nothing more.
McKinney is home base. Frisco, Plano, Allen, Prosper and the rest of Collin County are the same truck and the same price. Text the model number off the sticker inside the door to (972) 737-4856 and the likely part rides out on the first trip.
Frequently asked questions
The range in our new Princeton house quit. Is it still under warranty?
Probably, and that is the first thing to settle. Nearly every kitchen in Princeton, Anna, Celina and the newer phases of Melissa is a builder-installed package under ten years old, and the manufacturer only pays for warranty work done by its own authorized servicer. Give us the model and the closing date on the house and we will tell you whether the unit is likely still covered, so you do not pay out of pocket for a repair the manufacturer owes you.
Do you work on Sub-Zero, Wolf and Thermador?
Yes, with technicians trained on them. Built-in refrigeration, pro ranges and panel-ready dishwashers in Frisco, Prosper, west Plano and west McKinney are a different job from a freestanding unit: the panel comes off, the sealed system is designed differently and the diagnostics are brand-specific. The luxury service call is $149 to $199, waived when you approve the repair, and the part is usually ordered and installed on a scheduled return visit.
Why does my dishwasher leave spots now when it did not last year?
Because the water changed, not the dishwasher. Hardness and alkalinity in the North Texas Municipal Water District supply swing through the year, so a machine that rinsed clean in spring can leave film and spots by late summer. The technician checks the inlet valve, the screen and the spray arms for scale before anything else, and will tell you if a rinse-aid or a softener setting fixes it without a part.
How fast can you get to Frisco or Prosper?
Refrigerators and freezers are same-day in McKinney when you call before noon, and Frisco, Plano, Allen and Prosper are the same truck and the same promise. Washers, dryers, dishwashers and ovens are usually next day. Give us the gate or guard instructions when you book so the technician is not stuck at the entrance.
What is on the truck?
The parts that fail most on the major brands: igniters, bake elements, thermal fuses, inlet valves, drain pumps, belts, drum rollers, start relays and the most common control boards. Brand-specific and luxury parts are ordered the same day and installed on a return visit that is scheduled before the technician leaves.
Text the model number off the door sticker to (972) 737-4856 and the likely part is on the truck for the first visit.